

The loyalty tier is updated weekly based on activity; higher tiers unlock faster withdrawal priority and personal account support.
Customer support is available in English and Hindi 24/7 via in-app chat; average response time is under three minutes.
The minimum deposit for activating the welcome bonus is shown on the payments page; smaller top-ups will not trigger the promotion.
Responsible-play limits such as daily deposit cap and session reminders can be configured from the profile page at any time.
Live chat support handles routine questions, while email is best for KYC document review and detailed transaction history.
Live chat support handles routine questions, while email is best for KYC document review and detailed transaction history.
India Player FAQ
Does Raazclub App support UPI, Paytm or PhonePe?
Payment availability can vary by account and region, but Indian players should always check the cashier page for UPI, Paytm, PhonePe, Google Pay, NetBanking and INR options before depositing.
Is KYC required before withdrawal in India?
Most real-money gaming platforms require KYC before withdrawals. Keep your PAN, Aadhaar-linked details or accepted identity documents ready and make sure the account name matches the payment method.
How can Indian players stay safe while playing online?
Use a strong password, enable OTP or two-step verification when available, set a clear budget, avoid chasing losses and play only if you are 18+ and local rules allow it.
Which games are popular with Indian users?
Teen Patti, Rummy, Aviator-style crash games, fishing games, slots and cricket-themed games are common choices among mobile-first Indian players.